Junior player in a blue sports uniform running with the ball during a gameJunior player in a blue sports uniform running with the ball during a game
For parents

Everything parents need. All in one place.

To order your child's photos you will need the access key from their school or club. It arrives on the order form or in the email sent home before photo day. Lost it? Email wecare@mediaqueensland.com and we will sort it out for you.

Photographer with braided hair wearing a black 'MEDIA Queensland' shirt taking a group photo of a sports team in striped jerseys outdoors under a large tree.Photographer with braided hair wearing a black 'MEDIA Queensland' shirt taking a group photo of a sports team in striped jerseys outdoors under a large tree.
Photo day photos

Portraits, class groups and packages from your child's school or club photo day. You will need your access key.

Order now
Junior tag rugby player in a blue jersey diving to score a try with the ball held out while a defender reaches for his belt flagJunior tag rugby player in a blue jersey diving to score a try with the ball held out while a defender reaches for his belt flag
Event photos

Carnivals, presentation nights, formals and other events we have covered. Browse and order without an access key.

Browse event photos
Printed team photo booklet from a Media Queensland club photo dayPrinted team photo booklet from a Media Queensland club photo day

What is an access key?

Your access key is the unique code that unlocks your child's photos online. It is sent to the email address registered with your child's school or club once photos are ready. These do on occasion end up in junk mail, so please check there. If you still can't find it, email wecare@mediaqueensland.com.

How to use it: place the code into the orders.mediaqueensland.com code search.

Get a new code
Common questions

Got questions? We have you covered.

Most of what parents ask us is answered below. If yours is not here, email wecare@mediaqueensland.com or send us a note and a real person will get back to you.

Contact us
How do I order my child’s photos?
Head to orders.mediaqueensland.com and enter the access key from your school or club. That key links you to your child’s images.
What is an access key and where do I find it?
It is the unique code that connects you to your child’s photos. It is sent to the guardian email address or phone number your school or club supplied once your gallery opens, and we can reissue it if you lose it.
I have lost my access key. What now?
Email wecare@mediaqueensland.com with your child’s name and their school or club and we will reissue it.
When will I receive my photos?
Your gallery opens two to three weeks after photo day. Orders are posted two to four days after they are placed, either to your school or club for handing out or direct to your home, depending on the delivery option they chose.
Can I still order after photo day has passed?
Yes. Your access key stays valid, so you can order later using the same code while your gallery is open, which is 12 months. Early bird reductions apply in the first 7 days, and after a 14 day club delivery window all orders go direct to your home.
My child was away on photo day. Can they still be photographed?
Get in touch with your school or club. Where more than one session is scheduled, your child may be able to attend another. Otherwise a catch-up session goes ahead only if the school or club organises one, and it covers individual portraits only. Nothing is paid before photo day, so there is no charge for a child who was away.
Do you photograph siblings together?
Yes, where siblings attend the same school or club. Siblings must be registered in advance, through your school or club or through the ordering site, so we can schedule them into photo day. Sibling photographs are ordered as a separate product, and no sibling or family discount applies.
What payment methods do you accept?
Orders are paid online only, with Visa, MasterCard or PayPal. We do not accept American Express, Diners Club, cheques or cash.
Can I order a reprint later on?
Yes. Log back in with your access key and reorder any image from that session while your gallery is open, which is 12 months. Download any digital files before it closes.
Something is wrong with my order. Who do I talk to?
Contact us directly rather than the school. Email wecare@mediaqueensland.com with your order reference and a short note, and we will put it right.

So, what do we actually do?

School and sports club photography across Queensland. Portraits, class and team groups, action, graduations, formals and promotional work, planned properly and delivered without the admin headache.

Discover our services
Media Queensland photographer taking a photo of three children in maroon school sports uniforms on a jettyMedia Queensland photographer taking a photo of three children in maroon school sports uniforms on a jetty
Media Queensland

Talk to us about helping your stars shine.

Chasing a school or sports photo order, stuck on an access key, or checking a photo day date? Send us a message and our Queensland team will come back to you quickly.

Enquiry type
Guardian name
Email
Child's name
Club or school name
Order number (if you have one)
Additional information
Send enquiry
PREFER TO TALK?
You can also call us directly on 1300 368 663
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Young athletes playing touch footballYoung athletes in club jerseys smiling at the camera

Committed to letting young Australians shine.

Explore Services
SERVICE AREAS
Sunshine Coast
Brisbane
Gold Coast
JUST FOR YOU
For ParentsFor ClubsGymnastics QLDFAQsPhoto Day ChecklistReferral Program
FIND US
Coolum Beach, Queensland, Australia
BUSINESS ENQUIRIES
FIND US
Coolum Beach, Queensland, Australia