Material on the Website
The content on this Website, including text, graphics, images, and other materials (“Material”), is provided by Media Queensland for general information purposes only.
The Material does not constitute legal, financial, or professional advice and should not be relied upon as such.
Accessing or receiving Material does not create any professional or fiduciary relationship with Media Queensland.
Media Queensland does not warrant the quality, accuracy, completeness, merchantability, or fitness for purpose of the Material. While we take care in compiling the information, the Material may contain errors or omissions. Use and reliance on the Material is at your own risk.
You are responsible for carrying out virus checks and ensuring that the Website and Material are free from harmful code before use.
Acceptance of Terms and Conditions
Your access to and use of the Media Queensland website (“Website”) is conditional upon your acceptance and compliance with these Terms of Use.
Media Queensland may amend these Terms of Use at any time without notice. By continuing to use the Website, you agree to be bound by the Terms of Use as updated from time to time.
Restrictions on Use
You may access, use, or print Material for personal or non-commercial purposes only, provided copyright notices remain intact.
All other uses—including reproduction, republication, uploading, distribution, or modification—are prohibited unless:
expressly authorised in writing by Media Queensland, or
permitted under applicable copyright law.
Links to or from Other Sites
This Website may contain links to external websites (“Linked Sites”). Unless expressly stated:
Media Queensland does not sponsor, endorse, or approve any Linked Sites or their content.
Media Queensland is not responsible for any aspect of Linked Sites.
You may not create or maintain a link to this Website from another site without prior written consent from Media Queensland.
Copyright and Trademarks
Unless otherwise stated, copyright in the Material is owned or licensed by Media Queensland.
You may not reproduce, adapt, publish, or create derivative works from any part of the Material without the prior written consent of Media Queensland, except where permitted by law.
All names, logos, and trademarks on the Website are owned by Media Queensland or third-party contributors. Nothing on the Website grants you any licence or right to use them without prior written authorisation.
Refunds
Media Queensland provides refunds in line with the following:
School Photography – 100% money-back guarantee if you are not satisfied. Please contact Customer Care orders@mediaqueensland.com. Refunds are not provided for change of mind, as you have viewed your child’s photos before placing an order.
Club / Studio Portraits – 100% money-back guarantee on paper and print quality only. Refunds are not provided for change of mind, as you have viewed your child’s photos before placing an order.
Event Photography – Refunds are not available for event photography services.
Digital Download Passes – Digital download refunds are not provided for change of mind, as you have viewed your child’s photos before placing an order.
Payment Methods – We do not accept American Express, Diners Card, or corporate cards.
Cancellations
Media Queensland applies the following cancellation and rescheduling policy:
Club/Studio Photo Days – Cancellations made less than seven (7) days prior to the scheduled Photo Day will incur a cancellation fee of up to $500, determined by Media Queensland.
School Media – Cancellations made less than seven (7) days prior to the scheduled school media will incur a cancellation fee of $500, determined by Media Queensland.
Rescheduling Requests – Requests to reschedule made less than seven (7) days prior to the scheduled booking may attract a reschedule fee of up to $500, applied at Media Queensland’s discretion on a case-by-case basis.
Event Photography – Cancellations made less than fourteen (14) days prior to the scheduled event will incur a cancellation fee of $500 plus any costs of travel and accommodation.
Bonus Incentives
Talk to a member of our friendly customer service team today to find out what exciting bonuses you School, Club, Studio or event might be eligible for!
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